1. About us
This website, https://www.jsaroofingsolutions.co.uk/ ("the Website"), is operated by JSA Roofing Solutions, trading as JSA Spray Foam Removal ("we", "us", "our").

Registered address: 13 Kenilworth Rd, Farnborough, GU14 9SZ, United Kingdom
Email: jsaroofingsolutions@gmail.com
Phone: 01252 227 020

By using this Website or requesting our services, you agree to these Terms and Conditions. If you do not agree, please do not use the Website.

2. Our services
We provide spray foam insulation removal, roofing and related property services across the UK. Any quotation we give is based on the information available at the time and is valid for 30 days unless stated otherwise. The final price may change if conditions on site differ from those described to us (for example, hidden damage, additional foam, or access issues discovered once work begins). We will inform you before carrying out any additional work.

3. Quotes, bookings and contracts
A quotation does not form a contract. A contract is formed only when we confirm your booking in writing (including by email).
You are responsible for giving us accurate and complete information about the property and the work required.
You must ensure we have safe and reasonable access to the property on the agreed dates.

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4. Your cancellation rights
If you are a consumer and you agreed to the contract off-premises or at a distance (for example by phone, email or through this Website), you have the right to cancel within 14 days of entering the contract, under the Consumer Contracts Regulations 2013. To cancel, contact us at jsaroofingsolutions@gmail.com.

If you ask us to begin work during the 14-day cancellation period and then cancel, you must pay for the work carried out up to the point of cancellation.

5. Payment
Payment terms will be set out in your quotation or invoice. Unless agreed otherwise, invoices are due within [X] days of the invoice date. We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 where applicable.

6. Guarantees and workmanship
We carry out our work with reasonable skill and care in line with your statutory rights under the Consumer Rights Act 2015. Any guarantee we offer on workmanship or materials will be confirmed in writing and is subject to the conditions stated in that guarantee. Guarantees do not cover damage caused by misuse, third-party work, or issues outside our control after completion.

7. Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded by law.

Subject to that, we are not liable for:

pre-existing defects or damage not caused by our work;
loss or damage that was not foreseeable when the contract was made;
any indirect or consequential loss.
Our total liability arising from the contract is limited to the total price paid for the services.

8. Website use and intellectual property
All content on this Website (text, images, logos, design) is owned by us or our licensors and is protected by copyright. You may not copy, reproduce or reuse it without our written permission. We provide the Website "as is" and do not guarantee it will always be available or error-free.

9. Third-party links
The Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

10. Complaints
If you are unhappy with our service, please contact us at jsaroofingsolutions@gmail.com or 01252 227 020 and we will do our best to resolve the matter.

11. Governing law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these Terms
We may update these Terms from time to time. The version published on the Website is the version that applies.